Contact
We're here.
Whether it's a question about a stay, a booking, or working together — reach the right team and we'll come straight back to you.
Reach the right team
Guest support
Help with a stay or booking — 24/7.
support@pads.co
Business & teams
Corporate travel, billing and Business Circle.
business@pads.co
Press
Interviews, comment and assets.
press@pads.co
Partnerships
List a building or partner with PADS.
partners@pads.co
Fast answers
Guest support replies within the hour, around the clock.
Real people
No bots on the front line — a human reads every message.
During your stay
Staying with us now? The fastest help is in your stay screen.